General Questions

Are you available to help me choose the right part?

Yes! Our team is online 24/7 to answer your questions. We’ll help you find the correct part based on size, model, or appliance type.

How do I contact you?

You can message us directly through our contact page

Are all parts on your website in stock?

We keep our inventory up to date. If an item is out of stock or backordered, we’ll notify you immediately with estimated restock details or recommend alternatives.

Shipping & Delivery

All your queries answered regarding
shipping an delivery.

Do you offer free shipping?

Yes! We offer free fast shipping on all orders within the USA.

How long does delivery take?

Most orders arrive within 2–5 business days after processing.

Will I receive a tracking number?

Absolutely. Once your order ships, you’ll receive a tracking link by email so you can follow your package.

Returns & Exchanges

All your queries answered regarding returns.

Can I return a part if it doesn’t fit?

Yes! If a part doesn’t fit or was ordered by mistake, you can return it within 30 days of purchase.

How do I start a return?

Just message our support team with your order number and the reason for return. We'll walk you through the process.

Do I have to pay return shipping?

Return shipping may be the customer’s responsibility unless the item arrived damaged or incorrect.

Product Information

All your queries answered regarding products.

How do I know if a part will fit my appliance?

Send us a message with your appliance brand and model number. We’ll verify compatibility and provide exact part specs.

Can I get dimensions or specs before buying?

Yes! We’ll gladly send you measurements and technical details if needed.

Order Issues

All your queries answered regarding order issues.

What if my package is delayed or lost?

Contact us right away. We’ll help track your order and work with the carrier to resolve the issue or send a replacement if necessary.

I received the wrong part — what should I do?

We’re sorry for the mix-up! Just let us know and we’ll make it right with an exchange or refund.

Do you offer bulk or wholesale pricing?

For large orders, reach out to us directly. We may be able to offer discounts or custom solutions depending on quantity.