At SV Appliance Parts, we stand behind the quality and accuracy of the appliance parts we sell. If you are not completely satisfied with your purchase, we’re here to help make the return or exchange process quick and simple.
Eligibility for Returns
- Returns or exchanges must be made within 30 days of the purchase date.
- Items must be unused, in their original condition, and in the original packaging.
- Returns requested due to incorrect part selection (e.g., wrong model or size) are accepted.
- Items that are damaged due to misuse or incorrect installation are not eligible for return.
Return Shipping Costs
The customer is responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong item shipped, item arrived damaged).
Refunds
- Refunds are issued to the original payment method within 5–7 business days after the return is received and inspected.
- Shipping charges from the original order are non-refundable unless the return was due to our error.
Exchanges
If you ordered the wrong part and need a different one, we’re happy to assist with an exchange. Contact us with the details of the correct part you need, and we’ll help arrange it.
Defective or Damaged Items
Please inspect your order upon receipt. If your item is defective, damaged, or incorrect, notify us within 7 business days so we can resolve the issue promptly with a replacement or refund.
Contact Us
If you have questions about your return or need help identifying a part before purchase, our team is available 24/7 to assist.
- Contact form: Contact
- Live Chat: Available 24/7 on our website
We value your satisfaction and thank you for shopping with SV Appliance Parts.
